Data Privacy

We, MYBLUEPLANET, operate the website www.myblueplanet.ch and are providers of the services, programs and projects offered on the website.

Data protection is an important concern for us. We process your data only in compliance with the relevant legal provisions. The following information refers to the Swiss Data Protection Act (DSG) – as far as applicable – with simultaneous consideration of the DSGVO (EU General Data Protection Regulation; engl. GDPR). We are subsequently considered the responsible party for the collection, use and processing of your data.

You can contact us at any time by e-mail and regular mail:

MYBLUEPLANET
Data Protection Officer
Turnerstrasse 1
8400 Winterthur
info@myblueplanet.ch

In the following, we will show you whether and how we process your data:

 

1. Overview

 

Quelle: Privacy Icons

2. Data processing, storage, deletion

We process only those personal data that we collect directly via our website, the associated applications, via our platforms, via so-called “landing pages” or in the context of the business relationship with our customers and other business partners. Processing only takes place after consent or if there is a corresponding legal basis.
Within the scope of the consent granted by you, we process your data only within the limits of this granted consent, unless one of the legal bases mentioned below exists. We expressly point out that you can revoke the consent you have given at any time, whereby – lawful – processing actions that have already taken place are not affected by this.

The following reasons can be considered as a legal basis:

– Consent of the data subject;
– Fulfillment of the contract with the data subject as a contractual party or required pre-contractual measures at the request of the data subject;
– Fulfillment of necessary legal obligations of our organization;
– Performance or exercise of a task in the public interest;
– Legitimate interests of our organization, provided that the interests of the data subject or his or her fundamental rights are not overridden.

 

The personal data collected will be deleted as soon as we no longer need it for the stated purpose or the purpose of storage no longer applies. On the other hand, storage must take place if the Swiss or European legislator provides for a corresponding obligation in the respective laws or regulations. Such obligations arise, among other things, from contract and tax law as well as from the provisions on commercial accounting. Business documents, contracts or accounting vouchers require a retention period of 10 years. This data, which also includes personal data but which we no longer need to provide our services, is blocked and subsequently used solely for accounting and tax purposes.

 

3. Disclosure to third parties

In the course of order processing, it may be necessary to use the services of third parties. In this case, it may be necessary to pass on data to these external service providers in order to provide the services in accordance with the contract. The legal basis for passing on data is identical to the legal basis for lawful processing and can be found under point 2. In any case, we contractually ensure that third parties entrusted with the processing of your data comply with the requirements of data protection. Finally, under certain circumstances, we may also be required by official or court order to disclose data to third parties or government agencies.

 

4 Provision of our services and creation of log files

4.1 With SSL/TLS encryption

This website uses SSL/TLS encryption for security reasons and to protect the transmission of confidential content, such as requests that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you send to us cannot be read by third parties.

 

4.2 Server log files

The provider of this website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
– Browser type and browser version
– Operating system used
– Referrer URL
– Host name of the accessing computer
– Time of the server request
This data cannot be assigned to specific persons. This data is not merged with other data sources. We reserve the right to check this data retrospectively if we become aware of concrete indications of illegal use.

 

5. Cookies

We use cookies on our website. These are small text files that your browser stores on your computer (in the appropriate browser folder or under the program data).
This makes it possible to uniquely identify your browser when you return to our website. The display settings and login information are stored in the cookies and transmitted in each case. We use cookies for the user-friendly and secure design of our website. The legal basis for this is the legitimate interests of our organization. Incidentally, you can decide for yourself in the cookie banner whether you want to allow only the necessary cookies.
Due to the fact that cookies are stored on your computer system, you have full control over their use. By changing the settings in your browser, you have the option to disable or restrict the transfer of cookies. You can also delete stored cookies at any time via your browser settings; this can also be done automatically. We would like to point out that the deactivation of cookies may mean that you can no longer use all the services of our website.

 

5.1 Google Services

This website may use Google Maps to embed maps, Google Invisible reCAPTCHA to protect against bots and spam, and YouTube to embed videos.
These services of the American Google LLC use, among other things, cookies, whereby data is transferred to Google in the USA, although we assume that no personal tracking takes place in this context solely through the use of our website.
Google has committed to ensuring adequate data protection in accordance with the US-European and the US-Swiss Privacy Shield.
For more information, please see Google’s privacy policy.

 

5.2 Google Analytics

We use Google Analytics on our website, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses so-called cookies (cf. explanations in section 5), which are stored on your computer and enable an analysis of your use of our website. As a rule, the information generated by the cookie (such as browser type, operating system, IP address, referrer URL) is transmitted to a Google-owned server in the USA and stored there. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. The IP address transmitted within the scope of Google Analytics will not be merged by Google with other data – collected by Google – outside our website.
On our behalf, Google will use the stored information for the purpose of evaluating your use of our website, compiling reports on website activity and providing other services relating to website activity or internet usage.
By changing the settings in your browser, you have the ability to disable or limit the transfer of cookies. YOU can also delete stored cookies at any time via your browser settings; this can also be done automatically. We would like to point out that the deactivation of cookies can possibly lead to the fact that not all services of our website can be used.
In addition, you can prevent the collection of information generated by the cookie and related to your use of our website to Google, as well as its processing by Google. For this purpose, the following browser add-on for deactivating Google Analytics has been developed and can be downloaded and installed directly by Google itself via the following link: http://tools.google.com/dlpage/gaoptout?hl=de.
Further information regarding Google Analytics can be found in the Google Analytics Terms and Conditions (https://marketingplatform.google.com/about/analytics/terms/de/), the Google Analytics Help (https://support.google.com/analytics/answer/6004245?hl=de) as well as the associated Privacy Policy (https://policies.google.com).

 

5.3 Google Maps

This website uses the offer of Google Maps. This allows us to display interactive maps directly on the website and to enable you to comfortably use the map function. By visiting the website, Google receives the information that you have called up the corresponding sub-page of our website. This happens regardless of whether Google provides a user account through which you are logged in or whether there is no user account. If you are logged in to Google, your data will be directly assigned to your account. If you do not want the assignment to your profile at Google, you must log out before activating the button. Google stores your data as usage profiles and uses them for the purposes of advertising, market research and/or demand-oriented design of its website. Such an evaluation is carried out in particular (also for users who are not logged in) for the provision of needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise this right. For more information on the purpose and scope of data collection and processing by Google, as well as further information on your rights in this regard and settings options for protecting your privacy, please see: Privacy Policy – Privacy Policy & Terms of Use – Google

 

5.4 Google reCAPTCHA

This website uses the reCAPTCHA service of Google Ireland Limited (Gordon House, Barrow Street Dublin 4, Ireland “Google”). The query is used to distinguish whether the input is made by a human or by automated, machine processing. The query includes the transmission of the IP address and possibly other data required by Google for the reCAPTCHA service to Googl

 

6. Newsletter

If you would like to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the specified e-mail address and agree to receive the newsletter. Further data will not be collected. We use this data exclusively for sending the requested information and do not pass it on to third parties.
After you have given your consent to the storage of the data, the e-mail address as well as their use for sending the newsletter, you can revoke this at any time, for example via the “unsubscribe link” in the newsletter.

 

6.1 Dispatch with Mailchimp

The newsletter is sent via the dispatch service provider ‘MailChimp’, a newsletter dispatch platform of the US provider Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA. You can view the privacy policy of the shipping service provider here. Rocket Science Group LLC d/b/a MailChimp is certified under the Privacy Shield agreement and thus offers a guarantee of compliance with the European data protection level (PrivacyShield). The use of the shipping service provider is based on our legitimate interests pursuant to Art. 6 para. 1 lit. f DSGVO and an order processing agreement pursuant to Art. 28 para. 3 P. 1 DSGVO.
The dispatch service provider may use the data of the recipients in pseudonymous form, i.e. without assignment to a user, to optimize or improve its own services, e.g. for technical optimization of the dispatch and presentation of the newsletter or for statistical purposes. However, the dispatch service provider does not use the data of our newsletter recipients to write to them itself or to pass them on to third parties.

 

7 Comment function

For the comment function on this website, in addition to your comment, information on the time of creation of the comment, your e-mail address and, if you do not post anonymously, the username you have chosen will be stored.

 

7.1 Storage of the IP address

Our comment function stores the IP addresses of users who post comments. Since we do not check the comments on our site before they are activated, we need this data to be able to take action against the author in case of legal violations such as insults or propaganda.

 

7.2 Subscribing to comments

As a user of the site, you can subscribe to comments after registration. You will receive a confirmation e-mail to verify that you are the owner of the e-mail address provided. You can unsubscribe from this function at any time via a link in the info e-mails.

 

8. Contact form

Our website has various electronic contact forms. These are used so that you can get in touch with us. Depending on the form, the following data provided by you will be transmitted to us and stored: first and last name, telephone number, e-mail address, subject and message.
The information you provide us with is used solely to process your inquiry/message. By sending the request/message, you consent to the data processing described. The legal basis for this is your consent. You can revoke your consent at any time. Not affected by such a revocation are those data processing that have already taken place.

 

9. Social media

9.1 Facebook plug-in

We use so-called social plug-ins from Facebook on our website from the company of the same name Facebook Inc, 1 Hacker Way, Menlo Park, CA 94025, USA. You can recognize the corresponding plug-ins by the Facebook logo, the “Like” button or the “Share” button on our site. You can find a corresponding overview under the link https://developers.facebook.com/docs/plugins. As soon as you visit our website, the respective plug-in creates a connection from your browser to the Facebook server. Regardless of whether you are logged into Facebook or whether you even have a corresponding Facebook account, Facebook thereby receives the information that you have visited our website with your IP address. This information is stored on the aforementioned server in the USA. If you are logged into Facebook while visiting our website, Facebook can assign your visit to your profile.
We would like to point out that Facebook may use this information for the purposes of advertising, market research or for other purposes such as the adjustment of the displayed advertisements; we have no influence on this. If you do not wish your account to be associated with Facebook, we ask that you log out of your Facebook account before visiting our website. For more information, please refer to the corresponding privacy policy of Facebook: https://www.facebook.com/about/privacy.

 

9.2 Instagram Plugin

We use so-called social plug-ins of Instagram from the company of the same name Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA on our website. You can recognize the corresponding plug-ins by the Instagram logo or the “camera” button on our website. As soon as you visit our website, the respective plug-in creates a connection from your browser to the Instagram server. Regardless of whether you are logged in to Instagram or whether you even have a corresponding account, Instagram thereby receives the information that you have visited our website with your IP address. This information is stored on the aforementioned server in the USA. If you are logged in on Instagram while visiting our website, Instagram can assign your visit to your profile.
Information regarding the purpose and scope of the respective data collection, the further processing and use of your data by Instagram as well as your rights and setting options can be found in the respective privacy notices of Instagram: https://help.instagram.com/155833707900388.
If you do not want Instagram to be able to assign the data collected on our website directly to your account, you must log out of Instagram before accessing our website. The loading of the Instagram plug-ins can also be completely prevented with an add-on for your browser.

 

9.3 Meta Pixel

On this website, due to our legitimate interests in analysis, optimization and economic operation of our online offer and for these purposes, the so-called “Meta Pixel” of the social network Facebook & Instagram is used, which is operated by Meta Platforms, Inc., 1 Hacker Way, Menlo Park, CA 94025, USA, or if you are a resident of the EU, by Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”). Registered office in Switzerland: Meta Switzerland, Giesshübelstrasse 30, 8045 Zurich.
Meta is certified under the Privacy Shield agreement, thereby providing a guarantee of compliance with European data protection law (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active). A similar agreement with Switzerland is in progress.
With the help of the meta pixel, it is possible for Meta and its associated subsidiaries, on the one hand, to determine the visitors to our websites as the target group for the display of ads (so-called “Facebook ads” or “Instagram ads”). Accordingly, we use the meta pixel to display the ads placed by us only to those users who have also shown an interest in our online offer or who have certain characteristics (e.g. interests in certain topics or products determined on the basis of the websites visited), which we transmit to Meta (so-called “Custom Audiences”). With the help of the meta pixel, we also want to ensure that our meta ads correspond to the potential interest of the users and do not have a harassing effect. With the help of the Meta Pixel, we can also track the effectiveness of the Meta Ads for statistical and market research purposes by seeing whether users were redirected to our website after clicking on a Meta Ad (so-called “conversion”).
The processing of data by Meta is carried out within the framework of Meta’s data use policy. Accordingly, general notes on the display of ads in the data usage

 

9.4 LinkedIn Plugin

We use so-called social plug-ins from LinkedIn of the company of the same name LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA on our website. You can recognize the corresponding plug-ins by the LinkedIn logo or the “Recommend” button on our website. As soon as you visit our website, the respective plug-in creates a connection from your browser to the LinkedIn server. Regardless of whether you are logged in to LinkedIn or whether you even have a corresponding account with LinkedIn, LinkedIn receives the information that you have visited our website with your IP address. This information is stored on the aforementioned server in the U.S. If you click the “Recommend” button while logged into your account, you can share our pages on your profile. In the absence of knowledge of the information transmitted and details on data collection and your rights and settings options, we refer to the privacy policy of LinkedIn: http://www.linkedin.com/legal/privacy-policy.

 

9.5 LinkedIn Insight Tag

Our online offer uses functions of the LinkedIn network. The provider is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. Each time one of our pages containing LinkedIn functions is accessed, a connection to LinkedIn servers is established. LinkedIn is informed that you have visited our web pages with your IP address. If you click the “Recommend button” of LinkedIn and are logged into your account at LinkedIn, it is possible for LinkedIn to assign your visit to our website to you and your user account. We point out that we as the provider of the pages have no knowledge of the content of the transmitted data and its use by LinkedIn. Privacy policy: https://www.linkedin.com/legal/privacy-policy , Opt-Out: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out

 

9.6 Tiktok Pixel

 

9.7 Twitter Plugin

On our pages, functions of the service Twitter are integrated. These functions are offered by Twitter Inc, 795 Folsom St, Suite 600, San Francisco, CA 94107, USA. By using Twitter and the “Re-Tweet” function, the websites you visit are linked to your Twitter account and made known to other users. In the process, data such as IP address, browser type, domains called up, pages visited, mobile phone provider, device and application IDs and search terms, among other things, are transmitted to Twitter. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Twitter. Due to ongoing updates of Twitter’s privacy policy, we refer to the latest version at http://twitter.com/privacy. You can change your privacy settings on Twitter in the account settings at http://twitter.com/account/settings. If you have any questions, please contact privacy@twitter.com

 

9.8 YouTube Plugin

We use so-called social plug-ins from YouTube from the company of the same name YouTube LLC, 901 Cherry Ave, San Bruno, CA 94066, USA on our website. You can recognize the corresponding plug-ins by the YouTube logo on our site.
As soon as you visit our website, the respective plug-in creates a connection from your browser to the YouTube server. Regardless of whether you are logged in to YouTube or whether you even have a corresponding YouTube account, YouTube thereby receives the information that you have visited our website with your IP address. This information is stored on servers in the USA. If you are logged in to YouTube while visiting our website, the platform creates an identifier/connection with your account on YouTube.
YouTube therefore also processes the data in the USA. The basis for data processing and data transfer to the USA are so-called standard contractual clauses. Through these clauses, YouTube undertakes to comply with the applicable European law and the level of data protection. This also applies if the data is processed in a third country, such as the USA.
We would like to point out that YouTube may use this information for the purpose of advertising, market research or for other purposes such as the adaptation of the displayed advertisements; we have no influence on this. If you do not wish your account to be associated with YouTube, we ask you to log out of your YouTube account before visiting our website. You can find more information on this in the corresponding YouTube privacy policy: https://policies.google.com/privacy

 

10 ClimateActions App

Your participation and data collected in connection with the app and projects using the app will be kept strictly confidential and will only be available to the project team.

 

11 Hotjar

We use Hotjar on our website from the company of the same name Hotjar Limited, Level 2, St. Julians Business Centre 3, Elia Zammit Street, St. Julians STJ 1000, Malta. We use Hotjar to statistically analyze the visitors or the visitor data of our website. Hotjar is an analysis and feedback tool that analyzes the behavior and feedback of our users. We would like to point out that our use of Hotjar requires your consent, which is therefore the legal basis. You can give your consent in the cookie banner. Furthermore, there is a legitimate interest of our organization in the use of Hotjar.
Further information about Hotjar: https://www.hotjar.com/legal/policies/privacy/de/

 

12. administration FIBU etc.

We process data in accordance with the data protection regulations of the Swiss Confederation (Federal Data Protection Act, DSG) and the EU-DSGVO in the context of administrative tasks as well as the organization of our operations, financial accounting and the fulfillment of legal obligations, such as archiving. In doing so, we process the same data that we process in the course of providing our contractual services. The processing bases are Art. 13 para. 1 DSG, Art. 6 para. 1 lit. c. DSGVO, Art. 6 para. 1 lit. f. DSGVO. Customers, interested parties, business partners and website visitors are affected by the processing. The purpose and our interest in the processing lies in the administration, financial accounting, office organization, archiving of data, i.e. tasks that serve the maintenance of our business activities, the fulfillment of our tasks and the provision of our services. The deletion of data with regard to contractual services and contractual communication corresponds to the data mentioned in these processing activities.
In this context, we disclose or transfer data to tax authorities, consultants such as tax advisors or auditors, as well as to other fee-earning entities and payment service providers.
In addition, due to our business interests, we store information about suppliers, event organizers and other business partners, e.g. for the purpose of contacting them later. This mostly company-related data is usually stored permanently.

 

13 External payment service providers

This website uses external payment service providers through whose platforms users and we can carry out payment transactions. For example via
In the context of contract performance, we use the payment service providers on the basis of the Swiss Data Protection Ordinance and, where required, Art. 6 para. 1 lit. b. EU-DSGVO. In addition, we use external payment service providers on the basis of our legitimate interests under the Swiss Data Protection Ordinance and, where necessary, Art. 6 para. 1 lit. f. EU-DSGVO in order to offer our users effective and secure payment options.
The data processed by the payment service providers includes, among other things, inventory data, such as name and address, bank data, such as account numbers or credit card numbers, passwords, TANs and checksums, as well as contract, sum and recipient-related information. The information is required in order to carry out the transactions. However, the data entered is only processed by the payment service providers and stored with them. We, as the operator, do not receive any information about (bank) account or credit card, but only information to confirm (accept) or reject the payment. Under certain circumstances, the data is transmitted by the payment service providers to credit agencies. The purpose of this transmission is to verify identity and creditworthiness. In this regard, we refer to the terms and conditions and data protection notices of the payment service providers.
For payment transactions, the terms and conditions and privacy policy of the respective payment service providers apply, which can be accessed within the respective website or transaction applications. We also refer to these for the purpose of further information and assertion of revocation, information and other data subject rights.

 

14 Data transfer to the USA

Among other things, tools from companies based in the USA are integrated on our website. If these tools are active, your personal data may be transferred to the US servers of the respective companies. We would like to point out that the USA is not a safe third country in the sense of EU data protection law. US companies are obliged to hand over personal data to security authorities without you as a data subject being able to take legal action against this. It can therefore not be ruled out that US authorities (e.g. intelligence agencies) process, evaluate and permanently store your data located on US servers for monitoring purposes. We have no influence on these processing operations.

 

15 Right to information

As a data subject, you can request confirmation from us as to whether personal data concerning you is being processed by us. If this is the case, you have the right to information about the following:
– The purposes for which the personal data are processed;
– The categories of personal data that are processed;
– The recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular in the case of recipients in third countries or international organizations;
– The planned duration of the storage of personal data concerning you, or, if this is not possible, the criteria for determining this duration;
– The existence of a right to rectification or erasure of personal data concerning you or to restriction of processing by us or a right to object to such processing;
– The existence of a right of appeal to a supervisory authority;
– Any available information about the origin of personal data that has not been collected from you;
– The existence of automated decision-making, including profiling, and meaningful information about the logic involved and the scope and intended effects of such processing for the data subject.
You also have the right to request information about whether personal data in question is transferred to a third country or an international organization, in which case you have the right to be informed about the appropriate safeguards in connection with the transfer.

 

16 Right to rectification

You have the right to request from us without undue delay the rectification and/or completion of inaccurate and/or incomplete personal data concerning you.

 

17. right to deletion

You have the right to request that we delete personal data concerning you without undue delay, provided that one of the following reasons applies:
– The personal data is no longer necessary for the purposes for which it was collected or otherwise processed;
– YOU revoke your consent and there is no other legal basis for the processing;
– YOU object to the processing on grounds relating to your particular situation and there are no overriding legitimate grounds for the processing; or YOU object to the processing for the purposes of direct marketing;
– The personal data concerning you have been processed unlawfully;
– The erasure of the personal data concerning you is necessary for compliance with a legal obligation;
– The personal data concerning you has been collected in relation to information society services offered.

 

18. right to restriction of processing

You – as a data subject – have the right to request us to restrict processing if one of the following conditions is met:
– The accuracy of the personal data is disputed. The restriction may be requested for the period of time that allows us to verify the accuracy of the personal data;
– The processing is unlawful and you can – instead of the deletion – request the restriction;
– We no longer need the personal data for processing, but you need it to assert, exercise or defend legal claims;
– You object to the processing.
If the processing of personal data concerning you is restricted, we may, with the exception of their storage, only process the data with your consent or for the assertion, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of public interest.
If you have obtained a restriction of processing in accordance with the aforementioned conditions, you will be informed by us before this restriction is lifted.

 

19 Information and duty of disclosure to third parties

If we have made the personal data concerning you public and we are obliged to erase it, we will take reasonable measures, including technical measures, taking into account the available technology and the costs of implementation, to inform the data controller processing the personal data that you have requested the erasure of all links to the personal data concerning you.
We will notify all recipients to whom personal data has been disclosed of any rectification or erasure of the personal data and any restrictions on processing, unless this proves impossible or involves a disproportionate effort.

 

20 Exceptions to the right to erasure

The right to erasure does not exist if the processing is necessary for the exercise of the right to freedom of expression and information and/or for the assertion, exercise and/or defense of legal claims.

 

21 Right to data portability

You – as a data subject – have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format. You also have the right to transmit this data to another controller without hindrance from us, to whom the personal data has been provided, provided that the processing is based on consent or on a contract and the processing is carried out with the help of automated processes.
You also have the right to obtain that the personal data concerning you be transferred directly from us to another controller, where this is technically feasible. The rights and freedoms of other persons must not be affected by this.

 

22 Right of objection

You have the right to object at any time to the processing of personal data concerning you on grounds relating to your particular situation. We will no longer process the personal data unless we can demonstrate compelling legitimate grounds for processing that override your interests, rights and freedoms. An additional exception is processing for the purpose of asserting, exercising or defending legal claims.
If we process personal data relating to you for the purpose of direct marketing, you have the right to object at any time to processing for the purpose of such marketing. If you object to the processing for the aforementioned purpose, we will no longer use your personal data for this purpose.

 

23. revocation of consent

You have the right to revoke your consent at any time. This revocation does not affect the lawfulness of the – lawful – processing that has already taken place.

 

24 Right to complain to a supervisory authority

You have – without prejudice to any other administrative or judicial remedy – the right to lodge a complaint with a supervisory authority, in particular at their place of residence (EU/CH), their place of work or the place of the alleged infringement, if you believe that the processing of personal data concerning you violates applicable laws.
The supervisory authority to which the complaint has been submitted will inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy.

Version MYBLUEPLANETMYBLUEPLANET, August 2023